PRIVACY POLICYWe take your privacy seriouslyAnglican Community Care Inc (ac.care) is committed to ensuring that the information you provide to us remains secure and that you are aware of what information is held and your rights. Information you provide When you become a:
You are generally asked to provide us with your name and contact details as well as other information. Under the Privacy Act 1988 information which can identify you is known as “personal information”. Besides personal information, some specific information about you which may include your racial or ethnic origin, religious belief or affiliation, criminal record or health information is known as “sensitive information”. We will not collect “sensitive” information about you without your express consent unless required by law. Obviously in some of our service areas the collection of sensitive information will take place so that your needs are properly understood. Unless prevented by legislation, you can check the information we hold on you by contacting the relevant Program Manager. That information will generally be made available by allowing you the opportunity to read the details we hold at an ac.care site with ac.care staff present if appropriate. To make such a request you should contact the Program Manager and allow at least five (5) working days to arrange access. If you find any inaccuracies in the information please let our relevant Program Manager know. How we use information ac.care uses the information you give to us for the purposes of:
Your personal information is not disclosed to third parties without your express consent or unless required by law. We may use the information for internal reviews and analysis and may also use it to produce certain consolidated statistics about our services. However, we will not disclose your individual information nor sell, trade or rent that information for any purpose. If we need to disclose any information to conform with any laws or legal process we will inform you what information has been disclosed and to whom (unless informing you is precluded by legislation), so that you can take necessary action.
Consent By giving your personal information and sensitive information you are consenting to our use of this information in accordance with the principles outlined in this Privacy Policy. If at any time we change the Privacy Policy, we will post those changes on our website www.accare.org.au so that you are kept fully informed.
DONORS
you are aware of what information is held and your rights.
Information you provide When you become a donor you are generally asked to provide us with your name and contact details. This is information which can identify you, and under the Privacy Amendment (Private Sector) Act 2000 is known as “personal information”. The Act also refers to certain information which is known as “sensitive information”, however, we do not collect or hold any sensitive information about our donors. materials containing your details are stored in secure areas and computer records can only be accessed by authorised staff.
information is accurate and kept up-to-date. All you have to do is ring or write to: ac.care MOUNT GAMBIER SA 5209 (08) 8724 9211
and keeping a record of the history of donations from our donors. When we write to you seeking your support we are trying to raise public awareness of our programs and their needs. This is why we often send information on particular areas of need.
or you would like to. If you want, you can also ask us to not contact you any more. certain consolidated statistics about our donors. Sometimes we will also use consultants to provide us with expert advice on research and analysis. We may also use third party providers, such as mailing houses, for mailing or contact purposes as they provide specialist service that we cannot protection practices. We will not otherwise disclose your individual information nor sell, trade or rent that information for any purpose. taxation purposes. If, however, you make a donation without providing your name and contact details then we will not be able to do this. We keep all donation details for seven years as required by law, and after this they are securely destroyed. accordance with the principles outlined in this Privacy Policy. If at any time we change the Privacy Policy, we will post those changes on our website www.accare.org.au so that you are kept fully informed.
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