Your privacy is important to us
ac.care protects your right to privacy and confidentiality. We manage the collection and storage of your personal information according to the Privacy Act 1988 and the Australian Privacy Principles. You can find more information at www.oaic.gov.au.
Where there is a need to prevent immediate and serious threat to personal safety, ac.care complies with the Information Sharing Guidelines for promoting safety and wellbeing (ISG).
Your information
ac.care normally collects personal information from you or an authorised person that relates directly to the service you are accessing. This usually includes your name, contact details, date of birth, family arrangements, employment or student status and other relevant details. There are times we collect information about you from a third party to improve the service you receive.
ac.care will only collect sensitive information (such as in regards to your health, political or religious beliefs, sexual orientation, racial or ethnic origin) when required to by Australian law or when necessary to provide a quality service to you.
ac.care will keep your information secure, in electronic and/or physical form.
Access to your information
Any request to access your personal information (from you or others) must be in writing. Please contact ac.care for the relevant form to make a request.
Requests for access and/or correction should be made to the Privacy Officer, PO Box 1842, Mount Gambier, SA 5290 or privacy@accare.org.au
Further information on Privacy legislation is available from Office of the Australian Information Commissioner - enquiries@oaic.gov.au or 1300 363 992
CLICK the link to access the full ac.care Public Privacy Statement 210610