services continue amid COVID-19 restrictions

Access our online service guide via the following link: services COVID-19 update 03042020

April 3, 2020

We want all country people to have a safe home, enough money to live on and strong, positive relationships.

Our commitment to country people has not changed, however some of our service delivery currently looks a little different due to restrictions to reduce the spread of COVID-19.

Our public sites remain open at 29 Bridge Street in Murray Bridge, 5 Kealley Street in Berri, 22-24 Ferrers Street in Mount Gambier and 57-59 George Street in Millicent, along with the Mount Gambier Family Relationship Centre at 1 Helen Street.

Like many organisations and businesses, we have reduced the number of people at our sites – both staff and visitors – and are requesting people make initial contact via phone on 1300 ACCARE (1300 22 22 73) to discuss how we can provide support for their unique situation.

However, people in need of support, along with other visitors, can still drop-in, provided they comply with restrictions, such as answering questions about their potential exposure to COVID-19 and practising expected social distancing and hygiene measures.

We hope to be back to normal as soon as possible so people can remain as long they need in our welcoming and safe spaces we have created in regional communities, however must comply with current expectations to keep our community centres functioning and our staff, volunteers, clients and other visitors safe.

Our dedicated team is using new ways of communicating, such as MS Teams for video conferencing, along with telephone calls, to continue to deliver services to clients and maintain contact as much as possible.

Our service guide via the link above provides details on the delivery of our services and programs in the current situation.

Please call 1300 ACCARE (1300 22 22 73) for details on how specific services are operating in the current situation and advice on how our dedicated team across eastern regional South Australia can support you.